User's Guide

 Contents

1. Order policy

2. Discount policy

3. Exchange policy

4. Shipping policy

5. Package Reship Policy

6. Payment

7. FAQ

 1. Order policy

There is NOT minimum order requirement.

We provide below three shipments options for customers to select.

The Covid-19 has had a major impact on global shipment, the delivery times may be longer than usual. and the shipping fee is adjust as below:

 $20 for over 4 bags/wallets/shoes or 30 pieces jewelry or 12 pieces Lighters/Pens/Scarves/Sunglasses/Glove/Clothes/Belts orders.  Otherwise the shipping fee is $30.

 For Order Over $800, We will ship the items to  you by DHL (3 Weeks or More time to Delivery)

We Offer high and flexible discount for Regular customers and for bulk order, click the wholesaler/Distributor Entry to view the detail.

 2. Discount policy

 1).Single order policy

 For bags/wallets order:

 If the order is over 12 bags or wallets, we will give 20% off;

 For Jewelry/cuff buttons/Belt order:

 If the order is over 100 pieces, we will give 20% off(not available for boxes);

 For Pens/Lighters/Scarf/Sunglasses/Glove/Bikini/Clothes order:

 If the order is over 50 pieces, we will give 20% off;

 For Footwear/shoes order:

 If the order is over 20 shoes, we will give 20% off;

 2).Wholesaler/Distributor order discount policy

We calculate the total amount of your orders, when the total of your orders reach a certain amount, you will be upgraded to wholesaler member and you will get a wholesaler discount for all your orders, This discount will affect to your next orders until your total amount reach the higher grade.
 If the total order amount reach $200, You will be upgraded to VIP member, You will enjoy a Fixed 20% off for all your orders; ;

 3).Western Union/MoneyGram discount

 We also offer extra 8% off for western union/ moneygram payment.

 3. Exchange policy

 We allow you to apply the products exchange when you find the products have quality problems or not the style you order in 3 days after you have received parcel.
Please include the information in your email:
 1).The tracking number of your order;
 2). The reasons why you want to exchange the handbags.
Please note that all the items must be returned new and unused within 3 business days of receipt for exchange.
 In order to exchange the items you will need to ship the items back on your expense with a courier and provide a valid tracking number.
It is the buyer's responsibility to make sure that no items gets damaged during shipping and that all the original tags are still attached.

 4. Shipping policy

 1). Drop shipping

 You are welcome to ask us for drop shipping. As your reliable partner we will ship the products to your customers directly without putting any additional information in the parcels.

 2). Shipping

 We will ship in 1 to 2 days after payment is received.
The shipment methods can be: EMS, UPS, FedEx or Air parcel etc. Normally we ship by  EMS, and the online tracking number will be emailed to you when your parcels are sent. If you want to send by other ways, please contact us.
After we ship your package, we will attach the online tracking number to your order at our website, please log in our website to check the online tracking number.

The EMS online tracking website is: https://www.ems.com.cn/english-main.jsp .

The delivery time for EMS is about one week.

 2). Shipping fee

Please refer to Order Policy.

 5. Package Reship Policy

 IMPORTANT

 If the parcels were seized by the China Customs. we will re-ship the parcels. If the parcels were seized by the buyers' country Customs. we will compensate half amount of the parcels..

 6. Payment

 1). Credit card payment

  We accept the Visa and Master card payment.
 This is a convenient way to pay by online.
 If the payment of your transaction was failed, the reason may be as below:
 (1) Invalid address, do not write invalid letter like /,-- , or Latin, Spain letters ,only English letter.
 (2) Invalid expiration date.
 (3) Transaction cannot be processed. Max number of bad attempts has been reached.
 (4) Risk denied the transaction
 (5) Invalid Credit Card number (parameter credit_card_number).
 (6) Transaction declined by bank
 (7) The checksum submitted is invalid.
 (8) Please note: For using Credit Card payment, The amount that the buyers would be charged might be a little more then the amount of the order. It is the internet transaction fee and the currency convert fee that is charged by the credit card company and the charged bank. So if the order is large, the currency convert fee will be higher. The buyers are suggested to use Western union or moneygram

 2). Moneygram or Western Union

 The quickest way to send the money, And we can receive the money in 10 minutes. If you choose these payments, You can enjoy extra 8% off for your order.

 3). Bank Wire Transfer

 It will take us for 2 to 3 business days to receive the payment. If you choose these payments, You can enjoy extra  8% off for your order.

 Please refer to How To Pay for more information.

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